What is Lang.ai Enterprise?
This product offers the core technology of Lang.ai while adding multiple features that are key for Enterprise customers. Among these functionalities, you may find:
Multiple deployment options
Lang.ai Enterprise can be deployed in any of the following models:
Single-tenant: managed by us in a dedicated instance
Deploying Lang.ai in a custom environment allows it to scale the processing power of our Concepts engine, as well as the APIs throughput.
Create a custom dashboard using the Concepts extracted by the classifier. These dashboards allows you to define KPIs and gather insights.
For example, it helps you automate speech analytics to:
Detect emerging customer problems: automated based on your conversations
Increase sales: automatically surface patterns in conversations from the top performing agents, then replicate the strategy
Audit call center calls
The Enterprise classification API endpoint will be available at:
Team management and role based access control
Invite users and choose who can see what by creating and assigning teams.
How can I start using Lang.ai Enterprise?
You can request a demo here.
If are already a customer, check the installation instructions.