What is Lang.ai Enterprise?
This product offers the core technology of Lang.ai while adding multiple features that are key for Enterprise customers. Among these functionalities, you may find:
Multiple deployment options
Lang.ai Enterprise can be deployed in any of the following models:
On-premise
Private cloud
Single-tenant: managed by us in a dedicated instance
Deploying Lang.ai in a custom environment allows it to scale the processing power of our Concepts engine, as well as the APIs throughput.
Dashboards
Create a custom dashboard using the Concepts extracted by the classifier. These dashboards allows you to define KPIs and gather insights.
For example, it helps you automate speech analytics to:
Detect emerging customer problems: automated based on your conversations
Increase sales: automatically surface patterns in conversations from the top performing agents, then replicate the strategy
Audit call center calls
Classification API
The Enterprise classification API endpoint will be available at:
{your_enterprise_url}/api/v1/analyzeYou can learn more about the API here or check the docs here.
Team management and role based access control
Invite users and choose who can see what by creating and assigning teams.
How can I start using Lang.ai Enterprise?
You can request a demo here.
If are already a customer, check the installation instructions.