What is Lang.ai Enterprise?
This product offers the core technology of Lang.ai while adding multiple features that are key for Enterprise customers. Among these functionalities, you may find:
Multiple deployment options
Lang.ai Enterprise can be deployed in any of the following models:
- On-premise
- Private cloud:
- Single-tenant: managed by us in a dedicated instance
Deploying Lang.ai in a custom environment allows it to scale the processing power of our intents engine, as well as the APIs throughput.
Dashboards
Create a custom dashboard using the intents extracted by a classifier. These dashboards allows you to define KPIs and gather insights.
For example, it helps you automate speech analytics to:
- Detect emerging customer problems: automated based on your conversations
- Increase sales: automatically surface patterns in conversations from the top performing agents, then replicate the strategy
- Audit call center calls
Dashboard API
The Enterprise dashboard API endpoint will be available at:
{your_enterprise_url}/dashboards/api/v1/dashboards/:dashboard_id/documentsYou can learn more about it here.
Classification API
The Enterprise classification API endpoint will be available at:
{your_enterprise_url}/api/v1/analyzeYou can learn more about the API here or check the docs here.
Team management and role based access control
Invite users and choose who can see what by creating and assigning teams.
How can I start using Lang.ai Enterprise?
You can request a demo here.
If are already a customer, check the installation instructions.