Start using Lang.ai

Lang.ai key features explained

12 articles in this collection
Written by Fernando Agüero, Eduardo Vicente, and Jorge Peñalva

Importing your data

Creating and using global projects

How to re-use tags across projects for speed and consistency

Written by Fernando Agüero
Updated over a week ago

Creating projects and uploading datasets

How to start from your historical data and take advantage of your tagging

Written by Fernando Agüero
Updated over a week ago

Connecting with Zendesk Support

Create a classifier starting from your Zendesk tickets

Written by Fernando Agüero
Updated over a week ago

How do stopwords work?

Understand what is a stopword and how they can be used

Written by Fernando Agüero
Updated over a week ago

Datasets FAQ

Frequently Answered Questions about datasets

Written by Fernando Agüero
Updated over a week ago

Building smart tags

Using Tags

Tags are a flexible tool to categorize data and create automations

Written by Fernando Agüero
Updated over a week ago

Using Draft Tags

Test your tags before applying them live

Written by Fernando Agüero
Updated over a week ago

Filtering irrelevant topics

Remove the topics that are not relevant for you

Written by Fernando Agüero
Updated over a week ago

Tagging real-time data

How are Zendesk tickets updated?

How to tell if a ticket was modified by Lang.ai

Written by Fernando Agüero
Updated over a week ago

Using Tags for any data in real time

Tag via API in real time

Written by Jorge Peñalva
Updated over a week ago

Using the API

Technical details of our API to classify any data in real time

Written by Fernando Agüero
Updated over a week ago

Dashboards

Getting started with Dashboards

A way to visualize tagged data with your own KPIs

Written by Eduardo Vicente
Updated over a week ago