Lang AI

What are Activity Peaks and how does it work

Activity Peaks

Brianna Reedy

Eduardo Vicente

Jorge Peñalva

Start using Lang.ai

Using Pins to Organize Projects

How to associate specific projects to different teams

Using Teams to Organize Projects

Using Metadata in Lang.ai

How to re-use tags across projects for speed and consistency

Creating and using global projects

How to start from your historical data and take advantage of your tagging

Creating projects and uploading datasets

Create a project based on your Zendesk tickets

Connecting with Zendesk Support

Create a project based on your Salesforce cases

Connecting with Salesforce Service Cloud

Understand what is a stopword and how they can be used

How do stopwords work?

Frequently Answered Questions about datasets

Datasets FAQ

Fernando Agüero

Importing your data

How to use automations for real-time tagging

Using Automations

Tags are a flexible tool to categorize data and create automations

Using Tags

Using Draft Tags

Remove the topics that are not relevant for you

Filtering irrelevant topics

Building smart tags

Using Tags for any data in real time

Technical details of our API to classify any data in real time

Using the API

Tagging real-time data

Sharing the Dashboard

Creating a Custom Dashboard

A way to visualize tagged data with your own KPIs

Getting started with Dashboards

Dashboards

Resetting Passwords

Start using OneLogin to login securely into Lang.ai

OneLogin SSO Configuration Guide

Start using Okta to login securely into Lang.ai

Okta SSO Configuration Guide

Start using Google to login securely into Lang.ai

Google Workspace SSO Configuration Guide

Authentication and SSO

Understanding the Classifier

Understanding your data

Discover

Features

Release notes

Request a demo

Contact Support

Find answers and get help from Intercom Support and Community Experts