Lang for CX
Using Lang for Customer Experience teams
103 articles
What is Lang.ai?
Make your organization more efficient by automatically tagging your data
What is Lang.ai?Lang.ai platform, integration to your tools and who uses Lang.ai
What types of text does Lang analyze in Zendesk?The free-text Lang analyzes for smart tagging
What are the Lang.ai User Roles?The definition and permissions for each Lang.ai user role
How does Lang.ai work?Automated smart tags to structure each support ticket
What are the benefits of automatically tagging your data?When and why is Lang.ai useful
Start using Lang.ai
Lang.ai key features explained
Activity PeaksWhat are Activity Peaks and how does it work
Zendesk Support Integration
Why and how to set up the Zendesk Support integration
Salesforce Integration
How to set up the Salesforce Service Cloud integration
Pricing, security, privacy, TOS and Enterprise requirements
Where to find our pricing, terms and privacy policies.
Security StandardsOur Commitment to Security and Transparency
Multi-Factor AuthenticationWhat is MFA and how to enable it