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Lang for CX

Lang for CX

Using Lang for Customer Experience teams

103 articles

What is Lang.ai?

What is Lang.ai?

What types of text does Lang analyze in Zendesk?

What are the Lang.ai User Roles?

How does Lang.ai work?

What are the benefits of automatically tagging your data?

Start using Lang.ai

Importing your data_{9 articles}

Building smart tags_{5 articles}

Tagging real-time data_{2 articles}

Dashboards_{3 articles}

Authentication and SSO_{4 articles}

Understanding your data_{1 article}

Features_{1 article}

Build your first tags

Building your first tag

Replicating a tag in Lang.ai

Building your tags from scratch

Building a tag based on a topic

Using logical rules to build tags

Zendesk Support Integration

Getting Started with Zendesk Support_{4 articles}

Why Lang.ai and Zendesk?_{4 articles}

Salesforce Integration

Getting Started with Salesforce_{4 articles}

Enabling Open AI Features

Concept Induction_{8 articles}

Concepts_{2 articles}

Languages and other features_{4 articles}

Pricing, security, privacy, TOS and Enterprise requirements

Security Standards

Multi-Factor Authentication

Pricing and TOS_{2 articles}

Privacy_{3 articles}

How Lang.ai Supports Enterprise Businesses_{2 articles}

GDPR_{1 article}

How it Works_{7 articles}

Using Lang for CX

Getting Started_{2 articles}

Creating a Project_{2 articles}

Tags: Using, Building, & Editing_{10 articles}

Dashboards_{1 article}

Integrations & Features

Features_{1 article}

Salesforce Integration_{1 article}

Integrating with Other Platforms_{1 article}

Pricing, Enterprise Setup, & TOS

Supporting Enterprise Businesses_{2 articles}

FAQs_{3 articles}