Lang.ai

Why and how to set up the Zendesk Support integration

Zendesk Support Integration

It takes less that two minutes to connect it

Adding the Zendesk Support integration

Create your project based on your support tickets

Importing your Zendesk tickets

Enable a whole set of automations by tagging your tickets

Tagging new tickets in real-time directly in Zendesk

How to tell if a ticket was modified by Lang.ai

How are Zendesk tickets updated?

Getting Started with Zendesk Support

Why should you integrate Lang.ai with Zendesk?

Personalization that doesn't require technical knowledge

What makes Lang.ai easy to use and different?

What are the customer support problems that Lang.ai solves?

How to connect to another platform

Why Lang.ai and Zendesk?

What's New

Request a Demo

Contact Support

Get in Touch

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.