It takes less than two minutes to connect Zendesk to Lang.ai. Follow these three steps:
1. Log into your Lang.ai account as an admin user
2. Go to Admin > Integrations and click on "Add Integration"
3. Enter the connection details
Note that you will need to have a user with admin permissions in Zendesk in order to generate the required API token.
You can generate a Zendesk API token in Settings > Channels > API > Token Access. This token will be used to retrieve your Zendesk tickets when creating a classifier.
And that's it, you are ready to create your first project by importing your tickets. Click below to learn more.